PRIVACY POLICY
Data Protection
As a result of browsing the website and completing the website forms, the user accepts that the personal data they provide, or that may be provided in the future through this service, may be processed and stored in the establishment’s personal data files, including the collection of access data and the use of cookies and features provided by third parties.

Purpose of Processing, Legal Basis, and Information Recipients
The data is used to:

Enable the operation of the website
Register and respond to requests made by users through website forms
Provide and manage hotel services, process reservations, and handle payments
Prepare web analytics and statistics
Include features provided by third parties (Google Maps, etc.)

Website Browsing and Access to Registered User Areas

Purpose: Data necessary to provide online services is processed, including IP address logging, visited pages, and access dates, as well as information related to the user’s device. The data is also processed for security purposes and website improvement.
Legal Basis: Data processing is needed to provide online services; consent is expressed through use of the website.
Recipients and Transfers: Establishment, web-hosting companies.

Use of Website Forms

Purpose: To handle requests submitted through web forms.
Legal Basis: Consent expressed by using and submitting the form.
Recipients and Transfers: Establishment and companies involved in providing the requested services.

Service Provision

Purpose: To provide services including hotel reservation management and payment processing. To send information about the establishment’s services by electronic means. Quality surveys.
Legal Basis: Performance of the contract or provision of the service.
Recipients and Transfers: Establishment and companies involved in providing the requested services.

Web Analytics

Purpose: To understand how the website is searched, accessed, and used by the public. This may involve collecting personal data such as IP address, connection location, browsing software or hardware information, etc.
Legal Basis: Consent, expressed through the use of the website.
Recipients and Transfers: Establishment.

Third-Party Features

Purpose: To integrate functions provided by third parties, such as maps, analytics, social buttons, Zendesk chat widgets, etc.
Legal Basis: Consent, expressed through the use of the website.
Recipients and Transfers: Third-party functions create a direct connection between the user’s browser and third-party internet domains, allowing the download and execution of the function, including from locations outside the European Economic Area.

This website integrates features from Google Inc., such as Google Analytics and Google Maps. By using this website, the user authorizes the processing of their data by Google according to its privacy policy: https://policies.google.com/privacy

Accuracy of Data
Users must complete the forms with true, accurate, complete, and up-to-date information. Users must not provide data belonging to another person; it will be presumed that the information has been provided by its rightful owner. The user will be solely responsible for any direct or indirect damage or harm caused to any person as a result of completing a form with data belonging to someone else.

Rights of Access, Rectification, Deletion, Objection, and Others
Data subjects have the right at all times to access, rectify, and delete their personal data, as well as to object to its processing under data protection laws. They also have the right to request: data portability, withdrawal of consent (where applicable), and restriction of processing.
The data subject may exercise these rights by submitting a written request by postal mail to the establishment.
The applicant must include a signed request indicating the action being requested, along with a photocopy of their ID or passport.
The data subject may also object to receiving commercial emails by sending an email from the address they wish to unsubscribe, directed to the establishment.
If the data subject believes that the processing of their data violates data protection laws, they may file a complaint with the data protection supervisory authorities.

Minors
The use of web services by individuals under 18 years of age is prohibited.

Data Security
This website uses one of the most secure technologies available for protecting your credit card data. It also complies with all international regulations governing this matter.
All sections where sensitive information is requested use the SSL communication protocol. This means that information transmitted through the internet from your device to our server travels encrypted, making it unreadable to unauthorized parties. This technology ensures and guarantees that your data cannot be intercepted, manipulated, or impersonated in any way. As a result, online payment is now as secure as direct purchase.

What Does SSL Mean?
SSL (Secure Socket Layer) is a standard internet security technology. It applies an encryption system that ensures maximum confidentiality for the data transmitted to us. This prevents unauthorized access or interception while data travels across the internet. For additional security, this data is stored on a secure server protected by a constantly monitored firewall.